Shipping policy
Free shipping?
Complimentary standard shipping is provided on all orders $50+.
Where is the order shipped from?
Usually, it is shipped from China. Some items are shipped locally by the carrier.
When will send out the order?
To ensure the highest quality and meticulous inspection, please allow 2-3 business days for processing. You may find small delays during periods of high volume.
Estimate deliverty time?
We provide standard international express transportation, and the express delivery will be delivered by the local carrier when it reaches the destination country. The reference time limit is as follows:
- North America (USA, Canada): 8-15 business days.
- China Mainland: 5-7 business days.
Tracking info?
Once your order has shipped, you will receive a shipment email with tracking information. Inquiries pertaining to delivery lead times or order tracking can be directed to support@delphycandle.com.